New telephone tree has come into operation

August 8, 2011

Austin Parker,

1234, West 67 Street,

Carlisle, MA 01741,

Cell:-(123)-456 7890


[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

A new telephone tree has come into operation with immediate effect. This means that all employees will be informed in the event of a closure at the factory, normally by their supervisor or alternative. A closed factory will not see a loss in holiday or hours.

If a call is not taken it means that the factory is open. Please make sure that you are all fully conversant with the telephone tree. Any questions you may have can be directed to Colin Calderwood.

Ryan gale

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