Rony Conrad
1902, X Street, Madison Avenue
Los Angeles, CA-90001
Los Angeles, CA-90001
(123) 456-7890
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear Rony Conrad,
Last month, I bought the book, “How to Build Wealth in 5 Years” from your company. You then offered to send me the CD of this book if I can get you five people to sign up for a 30-day trial to your online Education Center. The sales representative told me that I would receive the CD 7-10 business days after the five referrals sign up for the trial.
It has already been 15 days since my last referral signed up for your education center and I still did not get my CD. I have called your office about our agreement and a woman named Kathy told me that none of my referrals signed up. My friends assured me that they have and that they are willing to give proof of that. I am now wondering if you were ever going to honor our agreement. I hope that we have this issue settled as soon as possible.
Sincerely,
Aithne