Resolving this issue

July 20, 2011

Austin Parker,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

We have received your report regarding the amount which was debited from your account but was not dispensed by the cash machine at our Southridge branch. We will be returning the amount as soon as we can, but we need more details. Could you please let us know the exact time you tried to make the withdrawal, as well as the exact amount that was debited from your account? You may contact me at 434-3434 during working hours. We look forward to resolving this issue at the soonest possible time.

Chris payle

Leave a Comment

Previous post:

Next post: