HENNERY SMITH
2365 S Mayfield Ave
Chicago, IL 60652
Cell: (123)-555-1234
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear HENNERY SMITH,
I appreciate that you were able to get my order to me sooner than expected. Unfortunately, the shoes that I received were not in the size, color or design that I ordered. I hope that you will be able to send me a refund on the amount I paid for the shoes as soon as possible. Please send the check to the address that you sent the package to. Thank you for your prompt action regarding this.
Sincerely,
Aimee