This situation can be rectified

September 11, 2011


6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Randy nortan,

I took my new Viper in to your York Car Center on February 15 for an oil change. I paid for this on my Sarsons credit card. Looking at my last statement though I notice that the transaction appears to have been duplicated, as there are two entries for the same amount on the 15th. I know the person who swiped my card seemed to have trouble processing the transaction, and would assume that this is where the problem lies.


I have included a copy pf the transaction and statement for your records. I feel that this situation can be rectified by simply re-crediting me with the second amount. Quick action on your behalf will be more than satisfactory for myself. Thank you.

Oey joe

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