Sample Letter of Complaint

June 21, 2011

Unfortunately, it is sometimes necessary to write a letter complaining about a purchase. The following sample letter of complaint shows how to address this situation.

Your Address
Your City, State, Zip Code


Company Name
Consumer Complaint Division
Street Address
City, State, Zip Code

Dear [Company],

On September 4, 2007, I bought a Dell 19” flat-screen LCD color monitor, serial number BQR 5927631, at your store in [City, State], for $319.58.

The product does not function properly; it will not display any picture at all. I am very disappointed.

To resolve the problem, I would appreciate an exchange for an equivalent or better model, at no additional cost, or a refund of the $319.58. Enclosed are copies of relevant documents (the receipt, guarantees, etc.).

I look forward to your reply and to the resolution of my problem. I will wait ten days from the date of this letter before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by mail, at the above address, or by phone, at [phone number, including area code].

Your Signature
Your typed name


Download Sample Letter of Complaint In Word Format

Leave a Comment

Previous post:

Next post: