JOHN MICHEL
1237 Main Court
Santa Cruz, CA, 95060
Cell: 243-543-6767
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear JOHN MICHEL
We are happy to send you your statement of account for the month of January with our new design and format.
We understand that the old format was a little cluttered and there were issues regarding the clarity of information because of the way the document was organized. We listened to your comments and suggestions and believe we have lived up to your expectations.
We did our best to keep it simple and straightforward, just like you asked. If you would like us to answer any of your concerns or would simply like to share your thoughts on the new format, please give us a call at 333-3333. We are happy to serve you!
Sincerely,
Heng