ANDREW CARTER
14, East 19 Street
Brighton, NY, 03267
(618)-461 1055
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear ANDREW CARTER
The Gliderwonder machine is our top selling exercise machine but as promised, if the customer isn’t satisfied, we gladly refund the full amount of purchase. Or, if you prefer, you can take a look at any other equipment we offer either in our catalog, which is enclosed, or on our website. That address is www.getfit4life.com. If you find something there you like, we can put the credit amount toward the new purchase.
We regret the machine was not the right one for you. We hope you’ll find something more suitable. We look forward to hearing from you soon.
Sincerely,
Gavin