Our main office received a payment envelope from you

October 25, 2011

CHRIS KLINTON

1234, West 67 Street

Carlisle, MA 01741

(123)-456 7890.

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear CHRIS KLINTON,

 

Our main office received a payment envelope from you, which was sent on February 12. But upon opening it found that there was no check inside. For this, we would like to request that you send us a check with the correct amount so that we can clear you for your January bill.

If after checking your records, you realize that there might have been an error in that we didn’t receive a check, please give us a call immediately so we can help you resolve the issue.

Thank you for attending to this matter promptly.

 

Sincerely,
Ashok

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