You had complained about an erroneous

October 24, 2011

JOHN MICHEL

1237 Main Court

Santa Cruz, CA, 95060

Cell: 243-543-6767

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JOHN MICHEL,

You had complained about an erroneous deposit into some person’s account, and I’d like to tell you that you were perfectly right about that. Our computers were not working that day, therefore there is a good chance that there might be an error like this. We have now made all the corrections and are also sorry for the same.

Sincerely,

Achit

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