We thank you for letting us know about the faulty

October 24, 2011

HENNERY SMITH

2365, S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear HENNERY SMITH,

We thank you for letting us know about the faulty meter reading for which we had charged you. We sent an enquirer and he said that you were actually right. The meter reading has been corrected not and we are sending you a new statement that has been corrected.

II am apologetic about the error.

Sincerely,
Achyuta

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