HENNERY SMITH
2365 S Mayfield Ave
Chicago, IL 60652
Cell: (123)-555-1234
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear HENNERY SMITH,
We were extremely pleased to receive your order for the spring curtains that we featured in last month’s catalogue. However, in the order form that you sent us, you did not indicate the design that you would like. We have three that are currently available and I have enclosed the flyer that we have for those curtains for your reference. Once we receive word back from you regarding this we will be able to finalize the processing of your order. We hope to hear from you soon.
Sincerely,
Augustus