We realize that we have some very busy people

October 20, 2011

Mather Smith
69 N. Grant Street, Mid Lake City,
California 84301

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Mather Smith,

We realize that we have some very busy people in the world as our credit card customers and it is rather difficult to make exact payments. However you have been unable to make the payments even after 95 days of credit expiry. Therefore we have to actually suspend the privileges associated with your account and will re-instate it only when you make the payments. If this happens once again, we’d be forced to refer this matter to the agency responsible to the agency responsible for the collections. Apart from the above talks, if you think that there has been a mistake in our assessment, and you want to tell us about that, then please let us know in writing. You may also ring us up at 222-2222.



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