RANDY ORTAN
6901 West Main 26 Street
Urbana • Illinois, 61801
Cell: 257-409-8975
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear RANDY ORTAN,
Attached is a copy of my latest credit card bill. I was quite alarmed when I noticed that I was charged for the purchase of an online magazine subscription for adult content. I have never initiated such a transaction. In fact, I did not use my card at all this month. Could you please try to find out how the amount got there and what can be done to correct my records? Thank you for your assistance.
Sincerely,
Zdenka