THOMAS DICKENS
2365 S Mayfield Ave
Chicago, IL 60652
Cell: (123)-555-1234
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear THOMAS DICKENS,
It was very thoughtful of you to have tickets to the musical Cats delivered to me. Unfortunately I must return the tickets to you. Our company has a strict policy prohibiting management from accepting gifts exceeding $20.00 in value. I seek your understanding in this matter and thank you for remembering my love of both musicals and felines.
Sincerely,
Svein