We received your message about your decision

October 17, 2011

Austin Parker,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

We received your message about your decision to pull your investments out of Rainbow Corporation. We want to let you know that we sincerely valued and appreciated your business with us.

On that note, we have a small request to make. We hope you won’t mind taking a few minutes of your time to answer the enclosed evaluation form. This will help us determine how we could be of better service to our clients or hopefully to you in the future. You can send the form back to us by mail. Thank you so much, and we wish you nothing but the best of everything.



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