Joseph Hall
1902, X Street, Madison Avenue,
Los Angeles, CA-90001
(123) 456-7890
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear Joseph Hall,
Your letter dated June 7 states that my medical insurance does not cover the knee surgery I had last May 17. My hospital records show that Ms. Susan Jameson, Dr. Cross’ nurse, called your main office and sought your approval for the coverage of the surgery (Authorization Number 2354) before it took place. I am, therefore requesting you to grant the coverage of 75% as allowed by my insurance policy.
I have consulted with the district insurance commissioner, and she verifies that the approval given by your main office guarantees the coverage. I have always been pleased with the great quality of your medical insurance coverage, and I am hoping that this misunderstanding be resolved right away.
Sincerely,
Aldrich