We thank you for having brought

October 13, 2011

Mary Johnson Gray

27 Happy colony, Dallas, Texas 75326

Tel. No: 123-649-88877

Email Address:[email protected]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Mary Johnson Gray,

We thank you for having brought out the mistake that had occurred in your account. We have resolved the mistake and feel sorry for any inconvenience that might have occurred. We are enclosing a new statement of your account which shows the correct balance in your account.



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