I really apologise for the mistake of sending

October 13, 2011

Mary Smith

69 N. Grant Street, Mid Lake City,

California 84301

Cell 🙁 988) 598-1331

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Mary Smith,

I really apologise for the mistake of sending you a wrong sized blazer. Such kinds of errors rarely occur, but then do happen sometimes. Anyway, we have tried to rectify our mistake, and have sent you a new piece. I have even sent you some material to package, so that you can send the old one to us.

I am also attaching a 30% reduction promo coupon, so that you can buy at a cheaper price for us the next time.

Sincerely,

Orkény

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