I purchased your discounted hamper

October 13, 2011


6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


I purchased your discounted hamper last week as it was advertised at $69. Paying with my credit card, I have just received my latest bill which clearly shows that I have been charged $129 for the hamper. It is obvious that some sort of error has occurred. The reference number for the transaction was 789-7657, which was billed to my card on June 9. I have attached copies of my credit card bill, as well as a copy of the advert. I believe that this is enough proof to convince you to make a refund for the difference in prices.

I thank you in advance for looking into and resolving my problem.



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