We have addressed the complaints

October 13, 2011

PAUL SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear PAUL SMITH,

 

We have addressed the complaints we have been receiving lately about the company’s email service provider by installing a new system. Directions on how to activate it are detailed in the attachment. I hope this solves all the problems we’ve had in the past. Please approach me or any member of the IT Department for any feedback you may have. Thank you.

 

Sincerely,

Coalan

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