I just received the March statement

October 6, 2011

Austin Parker,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890


[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

I just received the March statement for my Cole’s charge account number 15467-94856, and I noticed a discrepancy between our records. The statement reflects two charges at Cole Wall Paper for March, when I only made a single purchase there for $300 on March 10. There was also a charge of $50 dated March 12 which is clearly erroneous as I’ve never purchased anything else after the first transaction. Kindly re-check your records and mail me the correct billing statement. If this is shown to be fraud, I am willing to present my account activity records with Cole’s. I have always appreciated with my Cole’s account and I believe that you can resolve this matter quickly.



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