The order form you sent us is from

October 5, 2011

Austin Parker,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890


[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,,

We thank you for the order for a 60″ x 30″ fish tank which we recently received. The order form you sent us is from our 2009 catalogue which lists the tank at $450.00. Unfortunately, this particularly fish tank is a discontinued item and we have no more in stock. I have enclosed our newest (2011) catalogue and have marked the relevant pages for fish tanks. I would particularly recommend the Underwater Garden for $425.00 on page 62 as being comparable to the tank you originally ordered.

To order please call 698-8475 and charge your purchase to your credit card (most major credit cards accepted). Most orders are delivered within three working days to your home. We value your business and hope to be of service to you in the future.



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