We have received your request

September 30, 2011

HENNERY SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear HENNERY SMITH,

We have received your request for a change in the order you submitted to the dealer assigned in your area. We appreciate your promptness in sending us the adjustments you would like to have made and assure you that there will be no delay in delivery. We will be sending you an updated invoice in the next few days, along with a possible refund that may arise because of the changes.

We are pleased to do business with you and hope you enjoy the items that you ordered from us. Should you have any further questions, please give us a call at 333-3333. Thank you.

Sincerely,
Akaash 

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