Addressed the complaints we have been receiving

September 29, 2011

Austin Parker

123, X Street, Y Avenue

Manhattan, NY-10009

(123) 456-7890


[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

We have addressed the complaints we have been receiving lately about the company’s email service provider by installing a new system. Directions on how to activate it are detailed in the attachment. I hope this solves all the problems we’ve had in the past. Please approach me or any member of the IT Department for any feedback you may have. Thank you.



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