Welcome his assistance in future work

September 22, 2011

Jimy Ortan,

1234, West 67 Street,

Carlisle, MA 01741,

(123)-456 7890.



[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear  Jimy Ortan,

I must praise your employee, James Roberts, for his excellent service he provided us with last week. A quote for the work was quickly received, and once accepted he made sure that he was available throughout the installation process in case any unforeseen problems arose. We would welcome his assistance in future work we have.


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