Shortfall comes about as a result of an error

September 20, 2011

Richard Anderson

1234, West 67 Street

Carlisle, MA 01741

(123)-456 7890.



[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Richard Anderson,

Following storm damage to our York property last month, we obtained quotes from three local builders, as well a quote from your own adjuster, in order to find out how much it would cost to repair the damage. These quotes all came back in the region of $10,000. I was therefore shocked when I received your letter stating that you would pay $5,000 to the cost of repairs. My insurance policy, policy 63563, clearly states that it will cover all of the cost of damages in the case of a claim.
I believe that the shortfall comes about as a result of an error on your firm’s behalf. As such I have enclosed copies of all estimates as previously submitted. Upon receipt of this letter I would ask that you send me the full settlement amount so that repairs to my property can be completed. I look forward to your urgent response.

Eako smith

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