I am losing money because of this delay

September 12, 2011

Justin Holloway

XYZ Company

1234 Archer Road

Gainesville, Fl 32607,

 

 

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Justin holloway,

As you will no doubt remember I recently brought a new van from yourselves. Since then it has broken down twice, and is integral to my business. I have been given assurances that the van will be fixed by next weekend, this is not good enough and I am losing money because of this delay. As such I feel that an earlier repair is required, and will phone tomorrow to confirm an earlier slot. Many thanks.


Sincerely,
Petterson

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