We sincerely appreciate your loyalty

September 8, 2011


6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975



[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Randy ortan,

We sincerely appreciate your loyalty to Rainbow Trading for the past 7 years. Our customers and their businesses are greatly valued by our company. However, the recent check that you sent us was not accepted by the bank due to lack of funds. There will be a fee of $18 for the return of the check. Unfortunately too, we can no longer be accepting your checks. You can pay your bills to us through major credit or debit cards, or cash. For clarifications on this issue, you can call me at 456789. We want to keep you, and we hope we can be of service to you in many more years to come.

Henry fayol

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