Faulty meter reading

August 10, 2011

Andrew Hall

456, X Street, Y Avenue,

Philadelphia, PA-19103

Cell:-(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Andrew Hall,

We thank you for letting us know about the faulty meter reading for which we had charged you. We sent an enquirer and he said that you were actually right. The meter reading has been corrected not and we are sending you a new statement that has been corrected.

II am apologetic about the error.



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