We will be grateful for the customers like you

July 21, 2011


1237 Main Court

Santa Cruz, CA, 95060

Cell: 243-543-6767

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear John michel,

Thanks for your new idea of “customer helper”. As the current sales department manager I am planning to implement your suggestion immediately, of assigning a sales rep to every customer coming to our store who is planning home improvement. We think that our customers will indeed enjoy this extra service from us.

When you come next to your local store, one of our employees will greet you and review your home improvement requirements. You may be aware that our policy is to make our customers as happy as possible, and we are thankful for ideas just like yours which show us how to serve customers more effectively.

As long as our stores create profit we will be grateful for the customers like you who aid us in improving our service.


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