609 West Main Street
New Mexico, 87109
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear David Harris
Thank you very much for your recent comments on ways to improve on our biannual catalog. Your input on improvements and additional extras required are the kind of things I am looking for to improve all of member’s experience of using our catalog. I have sent all of your ideas on to the relevant people and I am sure that the ideas will be considered for our next catalog run.
As a company, Martin’s has long prided itself in meeting the expectations of its members and I am sure that your ideas could improve the whole customer experience.