I write on behalf of Mr. Collins and would like to pass

December 18, 2011

ANDREW CARTER
14, East 19 Street
Brighton, NY, 03267
(618)-461 1055

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear ANDREW CARTER

I write on behalf of Mr. Collins and would like to pass on his thanks for the suggestions and thoughts that you communicated to us in regards to the service we provide.

As a company we have always prided ourselves on our customer service and I am sure that the ideas that you have put forward will make sure that we continue to meet the expectations of our customers. We are always pleased to receive such suggestions as yours and would encourage that any further ideas are sent directly to Mr. Collins as well.

Your custom is always appreciated and we value every customer we have, and so would like to thank you for taking an interest in our business.

Sincerely,

Nachman

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