I want to offer my congratulations on the production

December 16, 2011

Arnold Den

64, East 6 Street,

Lewistown, Montana, 03278,

(194)-465 0217

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Arnold Den,

I want to offer my congratulations on the production of truly excellent hunting knives. Your knives are some of the best I have ever purchased, and your customer service matches these excellent products. A mistake was made in my last order and your customer service department rectified the problem within a few hours.

With such excellent products and service to match there is no firm I would purchase from in the future.

Sincerely,

Anthony

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