I offer my compliments to your team following my recent

December 16, 2011

ANDREW HALL

456, X Street, Y Avenue

Philadelphia, PA-19103

(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear ANDREW HALL,

I offer my compliments to your team following my recent visit to the York Service Center. I had no expectations of being able to repair my car cheaply, as other garages had quoted very high figures just to have a look at the problem. One of your mechanics though had a look for no charge, and found that all I needed to do was have a new fuse, something that was again replaced for no charge.

I will be bringing my car to your garage for all future requirements and will recommend the York Service Center to all of my friends and colleagues. A good set of mechanics is a hard thing to find these days, and you should be proud of your team.

Sincerely,

Avery

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