6901 West Main 26 Street
Urbana • Illinois, 61801
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear RANDY ORTAN,
Thank you for asking about Sunshine Catering for your event next month. We regret to inform you that we cannot be of service to you because we are already booked for the whole month of May. However, we do recommend that you try STS Catering Services. We hope that your event will turn out well.