Words cannot express my disappointment at having to cancel

December 9, 2011

JUSTIN HOLLOWAY

XYZ Company.

1234 Archer Road

Gainesville, Fl 32607

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JUSTIN HOLLOWAY,

Words cannot express my disappointment at having to cancel my appointment with your art gallery. I have waited many years to find a beautiful piece of art to hang in my home.

I’ve been told your gallery is the best at finding the perfect piece. With this in mind, I’d like to schedule a future appointment right away. I understand the waiting list is long but I am willing to be patient.

It is unfortunate I must cancel but circumstances were unavoidable. Please call me with a new appointment time. I look forward to hearing from you.

Sincerely,
Akasma

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