We have received your bulk order for 500 pieces of the dream

December 6, 2011

Justin Holloway

XYZ Company

1234 Archer Road

Gainesville, Fl 32607,

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Justin Holloway,

We have received your bulk order for 500 pieces of the dream catcher that was featured in last week’s catalogue. As was mentioned, it will take a bit more time to complete your order just because of the sheer size. We would like to assure you, however, that we will keep you continuously updated until we have the products you asked for delivered to your door. You can also track our progress on our website by entering this code under Order Information – 256810.

At the moment, we are still completing your order. We already have boxed and ready for shipping 200 of the 500 dream catchers you asked for.

Please give our customer service hotline a call at 333-3333 if you have any further questions or concerns. Thank you!

Sincerely,

Yenene

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