First of all, we would like to express our appreciation for the positive

November 25, 2011

HENNERY SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear HENNERY SMITH

First of all, we would like to express our appreciation for the positive feedback you sent us last month. It has truly been such an honor for us to be of service to your company.

In order to serve you better, XYZ Cleaners Inc. is coming up with new and improved packages for your office clean-up needs. We have also diversified and now offer a wider range of office-related services. make sure you check them out on our site. Better yet, please do give us a call so that we can make the necessary arrangements for a demonstration and presentation.

Sincerely,

Ada

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