Congratulations on a good and successful year

November 24, 2011

Austin Parker,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

Congratulations on a good and successful year! We are pleased to note a remarkable increase of 40% in your office supplies sales.

As you keep progressing, we want to make sure that we also have more than enough to supply your orders on time. We also anticipate a transition into automation to better facilitate order fulfillment. I will call next week to arrange for an appointment to discuss plans so we can be well prepared for your growth and the improvements in the ordering process.

Thank you and we look forward to serving you more.



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