We would like to thank you for sending us honest feedback

November 16, 2011

JOHN MICHEL

1237 Main Court

Santa Cruz, CA, 95060

Cell: 243-543-6767

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JOHN MICHEL,

We would like to thank you for sending us honest feedback about our delivery service. Your comments regarding the abundance of packaging were actually very helpful. We agree that lessening the amount of plastic in our packaging will be both beneficial to the environment as well as to us. We have therefore started assessing the amount of packaging we use and are on our way to becoming more environmentally-conscious. Please keep the comments coming — They certainly mean a lot to us!

Sincerely,

Germain

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