We here at Dave’s Cable and Supplies are thrilled

November 16, 2011

JOHN MICHEL

1237 Main Court

Santa Cruz, CA, 95060

Cell: 243-543-6767

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JOHN MICHEL,

We here at Dave’s Cable and Supplies are thrilled to have your new business. We love working with large apartment complexes like yours and hope you will find our customer service, as well as our products, very satisfactory.

As for most recent order you placed (please refer to Invoice #12790), we anticipate your deliver date being on or around April 18th. We are also pleased to inform you that your purchase has qualified you for our Platinum Plan. This allows you to receive an automatic 15% discount on purchases and services totaling $250 or more each month.

Our technicians will monitor your cable needs by phoning or dropping by the complex at least once a month. If there are any additional needs that arise in the interim, please don’t hesitate to call me personally. I would gladly assist in any way possible.

We appreciate your business and will strive to give you everything you need and more.

Sincerely,

Gamal

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