We have received your email regarding the late delivery

November 17, 2011

Rony Conrad

1902, X Street, Madison Avenue

Los Angeles, CA-90001

Los Angeles, CA-90001

(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Rony Conrad,

We have received your email regarding the late delivery of the items you have ordered from our online shop. While we regret that you had to wait for a long time, we cannot issue a refund or discount for this. Before the package was shipped, we informed you that it would be going through a third-party courier. As such, we had no control over delays that may have occurred along the way. We hope that you understand our situation. For now, though, we would like to send you a coupon for a 20% discount on any item that you may decide to purchase in the future. Thank you very much for doing business with us.

Sincerely,

Bajnok

Sample Search Letters:

Leave a Comment

Previous post:

Next post: