We are so sure you’ll love your new phone

November 16, 2011

ANDREW HALL

456, X Street, Y Avenue

Philadelphia, PA-19103

123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear ANDREW HALL,

This letter is to inform you that your new TMG 1289 phone has been shipped and you should receive it within the next 2-3 shipping days.

The TMG1289 is amazing. There are 20 individual lines, a truly crisp, clear speakerphone, a caller identity screen, and 40 memory settings to keep all your most important numbers stored.

We are so sure you’ll love your new phone that we are offering you a 30 day money back guarantee, no questions asked. If you don’t love the phone, simply send with the enclosed return invoice along with the product.

We are extremely pleased you chose this fantastic product and we look forward to providing you with excellent service in the future.

Sincerely,
Gamba

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