This is to inform you that we have received your complaint

November 16, 2011

Austin Parker

123, X Street, Y Avenue

Manhattan, NY-10009

(123) 456-7890
[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

This is to inform you that we have received your complaint regarding certain scenes that were shown during the live telecast of our variety show on primetime television. In your letter, you mentioned that you felt these to be inappropriate to young children who may have been watching television at that time with their families.

We understand how important it is to keep television and all other media kid-friendly. We are still undertaking an internal investigation regarding this concern and will inform you once we have identified the problem as well as the responsible entities. In the meantime, please know that we are doing everything we can to live up to our commitment to be responsible media practitioners. Thank you very much.

Sincerely,
Genesis

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