On behalf of the FlyEasy Airlines team, I would like to thank

November 16, 2011

Rony Conrad

1902, X Street, Madison Avenue

Los Angeles, CA-90001

Los Angeles, CA-90001

(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Rony Conrad ,

On behalf of the FlyEasy Airlines team, I would like to thank you for giving us some feedback regarding your experience flying with us. We are very sorry that some of the usual refreshments served during international flights were not available during your trip. We understand the need to replenish our stocks regularly, but we underestimated the demand for this particular flight. Rest assured that we will be more vigilant about this in succeeding flights. We hope to see you again and be given the chance to serve you better.

Sincerely,

Geet

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