I bought a CV joint from your store about three months ago.

November 13, 2011

Jack Martinez
456, X Street, Y Avenue,
Fillmore, UT-84631
(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Jack Martinez,

I bought a CV joint from your store about three months ago. The joint has already started malfunctioning as I hear clicking sounds all the time when I move right. I was given a one year warranty on the joint. I am hoping that you will either replace or repair the joint. I am sending a receipt and the warranty card as well.

I appreciate your cooperation.

Sincerely,

Aditya

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