We were extremely pleased to receive your order

November 11, 2011

JUSTIN HOLLOWAY
XYZ Company.
1234 Archer Road
Gainesville, Fl 32607

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JUSTIN HOLLOWAY

We were extremely pleased to receive your order for the spring curtains that we featured in last month’s catalogue. However, in the order form that you sent us, you did not indicate the design that you would like. We have three that are currently available and I have enclosed the flyer that we have for those curtains for your reference. Once we receive word back from you regarding this we will be able to finalize the processing of your order. We hope to hear from you soon.

Sincerely,

Karida

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