I am writing to express my concern over the double-billing

November 11, 2011

Mather Smith
69 N. Grant Street, Mid Lake City,
California 84301

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Mather Smith,

I am writing to express my concern over the double-billing error in my gym membership account. If I am not mistaken, I should be charged $150 every end of the month. This is automatically paid for via my credit card. However, I noticed in last month’s billing that I was charged twice for the same month. Could you please make the necessary corrections and make sure that the amount charged is returned to me as soon as possible? If this is too complicated, then perhaps we can carry over the extra amount to next month’s billing. I would appreciate an update on this concern as soon as possible. Thank you very much.

Sincerely,

Himani

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