We sincerely appreciate your loyalty to Rainbow

November 10, 2011

HENNERY SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear HENNERY SMITH,

We sincerely appreciate your loyalty to Rainbow Trading for the past 7 years. Our customers and their businesses are greatly valued by our company. However, the recent check that you sent us was not accepted by the bank due to lack of funds. There will be a fee of $18 for the return of the check. Unfortunately too, we can no longer be accepting your checks. You can pay your bills to us through major credit or debit cards, or cash. For clarifications on this issue, you can call me at 456789. We want to keep you, and we hope we can be of service to you in many more years to come.

Sincerely,

Latonia

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